I came across this article by Bea Fields via Wedding Planning where 
she outlines for us the Top Ten Strategies for Delivering 5-Star Customer Service. They are:
1. Treat your customers like royalty.
2. Provide valet parking.
3. Make a wait enjoyable.
4. Provide a concierge service.
5. Call your customers every Monday morning. (or email would be fine too!)
6. Provide “Same Day” or Overnight delivery service.
7. Call customers on days of celebration.
8. Provide a voice mail “Tip of the Day.”
9. Provide a cookie service
10. Dazzle the kids!
Read more of the article here…
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