
Hubby and I just had a conversation about customer service...
He says, "Walmart has the best customer service, hands down."
"Really?" I ask.
"Yeah. There's someone at the front to greet you when you walk in and there's always someone around if you have a question. Plus the cashiers are usually pretty friendly."
I tried to recall my experiences with Walmart and I have to say that I wouldn't call their service extraordinary.
Sorry, Walmart, but Nordstrom still has top position in my book. Oh, and Black Angus is probably tied for #1.
And you? What company do you rank as your #1 company for customer service?








» More Lessons From Seth Godin from CustomersAreAlways
How about you - do you have average service? Or are you just trying to get by with mediocre customer service? [Read More]
Tracked on: April 21, 2006 8:30 PM | Permalink to Trackback