Mitch Mitchell... (How could you forget that name?) Mitch tells us a 
tale of an online shopping experience that made him feel special :) And of course, that's what we all want to feel - like a special customer. Mitch also makes this statement:
"It doesn’t seem all that often that you read about very good customer service stories. I’m glad to have the opportunity to pass one along. I also hope that I can step in her shoes when it comes to offering good customer service to my clients. "
I liken reading blogs about customer service experiences to reading the newspaper on many occasions - it's mostly negative news. I can tell you I've read enough customer service rants on blogs in the past couple months to last me a lifetime!
Mitch, thanks for spreading the good news :)
Comment Preview