I must have been reading Tim Stay's mind yesterday or vice versa. Tim is our Chief Innovation Officer here at Know More Media. Yesterday he posted Gotta Serve Somebody - An Excerpt from The Big Moo which I didn't read until today. I just now realized that I had started off one of the posts I wrote yesterday with that same Bob Dylan line...
It's great to know that we're on the same wavelength here at KMM. It's amazing how great minds think alike :)
Today I'll be searching out for other fellow bloggers here at KMM who are blogging about customer service. Stay tuned....
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