If you're looking for some great customer service articles, here are quite a few I've come across:
Inc. Magazine's Best Customer Practices - a collection of articles to help improve your customer service. (Found via What About Clients - thanks!)
ProEdge Skills - offers customer service training and presentation skills training
Improving Customer Service by John T. Self - about 70 articles!
Customer Service Gold - golden advice from the best customer service experts
Impact Learning Systems - for managers, coaches, and training issues
If you've written a customer service article and would like me to know about it, feel free to leave your comments with a link to your article!
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I take it as good news for us at Know More Media. Our talented contingent of women authors grows weekly. Each of their individual voices is unique and important to the success of our busin... [Read More]
Tracked on: April 6, 2006 10:36 PM | Permalink to Trackback