When women receive a gift from their boyfriend or husband that's in a 
small square box, you can see their eyes light up even before they open the gift. It's amazing how such a little thing can make someone that happy. Well, it's the same for your customers - it's the little things that you do for them that count.
When I was paying for my purchase at the bead store the other day, the owner of the store gave me a free beaded bracelet to show his thanks. It was something small, but I certainly appreciated the gesture.
Service Untitled has a series of posts about the little things we can do to put a smile on our customers' faces. Read them here..
» Spreading Blessings to Customers This Holiday Season from CustomersAreAlways
"I want to spread blessings to my customers," my step-mother told me yesterday. She was talking about making holiday cookies and giving them to her customers. Now this is a woman who doesn't even own the business. It was... [Read More]
Tracked on: December 11, 2007 4:10 PM | Permalink to Trackback