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Apr28
How to Maintain a Positive Attitude

When you work in customer service, you definitely have to maintain a positive.jpgcertain level of energy and remain positive at all times.  This can especially be challenging when some of your coworkers are constantly complaining and have negative attitudes. 

Believe me, I've had my share of negative energy  - and I caught it from my coworkers.  Negative energy is like the plague and ""negative people burn out your brain" says my fellow writer here at Know More Media, Dr. Ellen Weber.

From Ellen's post you can get some great tips on how to keep motivated and remain positive when you are around negative people.   I also recommend reading my post titled Attitude Is Everything at my other blog, The Good Life.  When you give great service, you can live the good life too :)


3 Comments/Trackbacks




Maria, that was Dr. Robyn McMaster who guest blogged at my sight and blasted this wonderful idea out of the water. Isn't it fun how we can all learn one from another! Your site rocks!

» The ABC's of Customer Service from CustomersAreAlways
I just came across an interesting article which talks about customer service in Britain along with some noteworthy customer service statistics. One retailer in particular, John Lewis, uses an ABC approach to customer service.  A stands for "A... [Read More]

» Negativity Destroys Relationships With Customers from CustomersAreAlways
With the holiday season here, tension can run high in many business environments.  Everyone is trying to make money to buy gifts for the holiday season, the stores are busy, busy, and it seems like everything is in fast motion. ... [Read More]

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