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Apr20
Here's the Best At Customer Service, According to Corporate Research Int'l

Corporate Research International did a survey of 6,000 people and asked them to rate companies in different service areas on a scale from 1-10 - with 10 being the highest score.  

Here's the ranking of the top three companies in some of the categories:

Convenience Stores
1) BP (6.99)
2) Chevron/Texaco
3) Shell

Department Stores
1) Nordstrom (8.11 avg score)
2) Saks Fifth Avenue
3) Bloomingdales

Drug Stores
1) Walgreen's (7.50 avg score)
2) CVS/Pharmacy
3) Rite Aid & The Farm

Electronics
1) Radioshack (7.32 avg score)
2) Best Buy
3) Circuit City

Fast Food
1) Subway (7.5 avg)
2) Quiznos
3) Sonic

Full Service Restaurant
1) Olive Garden (8.01 avg)
2) Outback Steakhouse
3) Texas Roadhouse

Pizza
1) Cici's (7.56 avg)
2) Papa Murphy's Take 'n' Bake
3) Papa John's

Shoes
1) Stride Rite (7.51)
2) Shoe Carnival
3) Payless ShoeSource

Supermarkets
1) Publix (7.80)
2) Kroger
3) Safeway

Source: destinationCRM.com


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