« Don't Make Problems, Solve Them | Main | "The Mind of the Customer" »

Apr25
Great Customer Service CAN Make You A Millionaire!

Entrepreneur Magazine recently interviewed a few top sellers on Ebay to find out some of the keys to their success.  One of the top sellers is David Wirtenberg, owner of Outrageous Auctions (eBay user ID: outrageousauctions).  David sells engagement rings, wedding bands, and other jewelry, which brings him $8 - $10 million a year!

This is what David told Entrepreneur:

"Most of my diamond auctions start at $.99.  Sometimes I lose money; Sometimes I make money.  Whatever makes the customer happy, I do.  Our packaging is second to none.  Sometimes we pack our diamonds in Faberge eggs (for free).  Once you have customers, you have those customers for good."

Can you bring in $8 - 10 million with excellent customer service?  Of course - and David is living proof.  If that doesn't inspire you, what will?

Read more Ebay success stories here...


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