Devoted to customer service and the principles of exceptional customer services

I'm a HUGE bookworm.  Look up the word "bookworm" in the dictionary and you'll see a picture of me next to the word :)  Reading and blogging certainly do go hand in hand :)

I came across "Codicer Noviate's" blog today.  He's studying Library Information Science at the School of Informatics at University of Buffalo.  I have to admit that I was unaware that "library information science" was a field of study.   Reading his blog has given me a new-found respect for librarians and the service that they provide. 

I want to help him out by spreading the word....

"...it is important for Librarians to make the public aware of what it is we do in the first place - and how important and diverse our duties are. We need to take steps to change the opinions that people have that all librarians are responsible for is checking in and out books, shelving books and telling people to "shhh" if they get too loud. They need to understand that we are training to be CEOs, Marketing Reps, Customer Service reps, Information Technology Specialists and a whole slew of other positions - because we have to be. And we have to be librarians on top of that.