C'mon people, I'm still searching for those good customer service 
stories to feature on this blog! (Hint, if you want me to find your post, you need to put "customer service" in the title of your post.) Otherwise, you can contact me at: maria@customersarealways.com with your story and I'll include it here.
And the Good Customer Service Story Award for the week goes to...
Drumroll, please....
Mike Hollihan and his Subway experience!
"...was more than willing to remake the sammich. It wasn't a revenge remake either, where they skimp ingredients and do a crappy job. It was a well made sammich.
So, kudos to the Subway on Union in Midtown. It might well have been my fault but he didn't care and was willing to make it right by me without any complaint or attitude. That's just good customer service."
» Scott Collins Is Spreading The Good Word from CustomersAreAlways
Are you a customer evangelist? Is there a product or service that you are so excited about that you tell everyone you come in contact with? I try not to complain too much, but I have to say that it's... [Read More]
Tracked on: March 11, 2006 3:42 PM | Permalink to Trackback