« Which Country Has the Best Customer Service? | Main | Sick Of That Customer Service Job? »

Mar29
Customer Service Zone: A Great Resource

If you're looking for a great resource on customer service, I Perfect Phrases For Customer Servicerecommend visiting Customer Service Zone.  This is the website of Robert Bacal, who has been providing customer service information for over 15 years and conducts customer service seminars.  Bacal has written a couple books, including Defusing Hostile Customer Workbook, Perfect Phrases For Customer Service, and Conflict Prevention In The Workplace - Using Cooperative Communication

There are many customer service related articles at Customer Service Zone written by Bacal and guest contributors.  There is a customer service discussion list and you can also sign up to receive tips and techniques, and service scripts.  


4 Comments/Trackbacks




Just came across your blog, and noticed that you gave a glowing review of my site, The Customer Service Zone, and my two books on the subject. Thanks for the positive feedback.

Robert,

My pleasure! It's one of my missions to spread the good word :)

Thanks. I don't want to be one of those interminable bores that spams every other blog on the planet, but FYI, I've just set up my own blog called Bacals Workplace World at http://workplaceworld.blogspot.com/

I'll be doing some material on customers in the future, but right now, just trying to get back into writing mode, and doing some fun pieces.

Custome service are great resource for giving the latest information about the latest product.This is the best resource for growth and the development of the company. Running a business has its personal challenges as it is a era of competition. The movement of the customer is increasing towards the customer care , as cusmoter care is such a place where each & every customer is getting full & satisfactory response what they want . Customer acts like a soul for the business, as business totally depends upon the customer satisfaction.

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Which Country Has the Best Customer Service? | Main | Sick Of That Customer Service Job? »

Advertise

Related Resources

sponsored ads



subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

Alltop, all the top stories

BlogBurst.com


Successful and Outstanding Blogger
QAQnA Mug Club

Stats:

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



CustomersAreAlways is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

BrainBasedBusiness

TheInsurancePolicy

MarketingBlurb