I thought I'd peruse the Know More Media network to check out what my fellow writers are talking about on the topic of customer service. Here is what I found:
Gary Bourgeault over at ManagersRealm has many great posts and tips for managers on customer service in his Customer Focus category. I highly recommend reading his post "5 Ways to Give Your Customers Great Service". Gary also writes for TheAlphaMarketer and has a section called "Lifetime Customers".
Steve Browne at LoneWolfTracks offers some great advice on customer service if you're working by yourself, for yourself.
Colbert Low at ITechTips says that outsourcing is just plain UNFAIR!
Dan Tudor at LandingTheDeal has a great section on Customer Relationships
Jam Mayer and Ozzie Fonseca give us the low down on call centers at CallCenterScript.
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