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Mar 4
Become a Member of the International Customer Service Association

"ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research."

Connect with other professionals in customer service through the International Customer Service Association (ICSA).  Currently there are fifteen chapters of the ICSA in the U.S. and Canada with the headquarters in Chicago, Illinois.  Membership costs $245 a year.

ICSA offers a plethora of resources including articles, reports on industry trends, technology, and newsletters. There are also two certification programs, Through the Customer's Eyes Program and Certified Customer Service Professional (CCSP) Program

Call Center Week 2006 will be hosted by ICSA from June 12-15 at The Venetian Resort Hotel Casino, Las Vegas, NV.  For more information, visit the website: icsa.com


3 Comments/Trackbacks




hi,

i want to become a member in the ICSA, please advise.

Thanks,
Faraj matar

Hi,

Could you please inform me how to become a member in the ICSA?

Thanking You,
Khaled Hassan Abu Alamrain

You’re Excellency,
Hope fully you are in good health.

In February 2008,the human right watch world report castigated Bangladesh for its continues and increasing disregard of human rights.
These report and numerous studies on this subject indicate the following reason for violation of human rights.

[1]-Tortures result from abuse of power & authority by government officials, politicians and police while corruption, burdensome bureaucracy and ineffective judiciary facilitate abuses of power rather than accountability.

[2]-Administrative detention laws and new laws to combat, the so called ‘’law and order’’ situation have enabled law enforcement agencies to abuse human rights with impunity and create new victims, some law enforcement officers often arrest and torture people for money or connive in the torture of people in return for a bribe.

[3]-Victims and their families are apprehensive of filing complaints, because when they do, police, local politicians or goons employed by politicians, subjects them and their families to further bouts of harassments and tortures.

[4]-police and other law-enforcers accused of human rights violation is rarely investigated and even more rarely charged in connivance with the lower judiciary and local politicians or local influential persons.

[5]-The poor have always been the least protected against human rights abuses and people with connection to successive government or regimes have been the most protected against human right abuses.

[6]-Woman and girls regularly subjected to physical and mental tortures in one form or another in most urban and rural households, they are burned, hunged, chopped to death and have acid thrown at them.

[7]-Mobs in public spaces beat to death those suspected or caught in criminal activities of various types and magnitudes.

Unless the international human rights organization should deal as a challenge and seriously –the deep –rooted malice afflicting the society in Bangladesh and around the world.

The propensity of human rights violation will increase and no amount of reporting is going to bring about a reduction in such violation.

The acts of your kindness will bring peace and the victims of human rights abused will get fair justice, and it will remain great in humanity ever.


Thank you very much


You’re sincerely.


MUHAMMED ALI KABIR AHMED
C/OHUMAN RIGHT DEFENDER
VILL: MOLOVI BAZAR
POST: NILLA BAZAR
P.S: TEKNAF
DIST: COX S BAZAR
BANGLADESH
00-88-0172-00-222-98

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