As an online business owner, it can be a challenge to offer that personal touch with a customer. People who shop online don't normally buy the first time they visit a website. Here are some ways to interact with your customer so that they will come back to your website:
1) Conduct a poll and post results on the website. Customers like to see how their opinions compare to others
2) Have a chat room where customers can come and ask you questions about your products or services
3) Establish a forum where customers can post testimonials and you can inform them of upcoming sales, promotions, etc.
Have any other suggestions?
» Making It Easy For Customers To Do Business With You Online from CustomersAreAlways
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Tracked on: May 2, 2007 1:34 AM | Permalink to Trackback