Wherever I worked, there was always that one person who always complained.
"My feet hurt!"
"I'm tired of all these crazy customers!"
"That customer is making me kiss her feet!" (Well, not exactly those words - but yes, customers did want the world from you..)
And yes, I do have to admit that I did complain at times, but I was always grateful to have a job and have money to put food on the table and pay for the car that got me to work. I'm very aware that there are millions of people out there who would give anything to be in the position that I'm in right now.
John Gratton, over at CoreCharacter, tells us about his co-worker:
"I’m sure one reason she was so successful at selling was that she was happy, and she was happy because she overflowed with genuine, infectious, gratitude."
I can't seem to say it enough - when you're happy, you give great service and you make more money!
» Thank God It's Friday! from CustomersAreAlways
That's what many of you are thinking as the Friday workday comes to a close. That famous phrase probably echos through many office buildings around the country. But for those who work in customer service this may not be the... [Read More]
Tracked on: June 16, 2006 4:11 PM | Permalink to Trackback