I believe that taking care of your employees produces happier 
employees, thus your customers receive great service. I'd like to give Kudos to a couple companies I know of that takes care of their employees:
Travelodge - I worked at the Travelodge reservations call center for a summer during college. I could tell that this company cares about the health and well-being of their employees. There was a workout gym onsite where employees could workout during their lunch break or after work. I loved to let off some steam during the middle of the day and come back to work more relaxed.
Starbucks - I've never worked for Starbucks, but a friend told me that they offer benefits to employees who work part-time. That's a very rare thing in the corporate world.
Now, if only I could find a company that offers benefits for part-timers AND has a workout gym!
» My View of Working in a Call Center from CustomersAreAlways
I said in a previos post that I worked at Travelodge's call center which is based right outside San Diego. Was it an easy job? I would say it was easy in terms of physical labor - all I had... [Read More]
Tracked on: March 16, 2006 10:13 PM | Permalink to Trackback