It seems like poor customer service is spreading like the flu these days. If you're looking for help, DestinationCRM.com is hosting a free, live web event called "The Costs of Failed Customer Service". The webinar will help you strategize your customer service initiatives and give you a better understanding of the causes and effects of poor customer service.
The presenters at this event will be JupiterResearch Associate Analyst, Zachary McGeary and ATG Product Marketing Director, Erik Hille. ATG has helped many major companies improve their profitability and customer service operations.
The webinar will take place on Wednesday, February 22nd, 2006 at
10am PT / 1pm ET. For more information and to register for this live event, click this link: http://destinationcrm.com/webevents/register/?eventid=138
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