Devoted to customer service and the principles of exceptional customer services

According to Brad Dakake, customer service in Moldova where he is a Peace Corp volunteer usually consists of people becoming "upset because of the ignorance of
the customer." 

But one particular incident came as a surprise to Brad.... The helpful person, Nina, said those magic words that I love to hear and love to say - "No Problem!"  When Brad heard those words, he thought the words were lost in translation. 

"I was in and out of the store in 10 minutes. Problem solved. Made my day. I love competence."

Thanks, Brad, for sharing your story!  You receive the Good Customer Service Story Award :)